What brands do we use?

The t-shirts and sweatshirts we use are:

Men's t-shirts: Gildan SoftStyle Ringspun

144gsm (white) 153gsm (colours), tubular body

100% ringspun cotton (Sports Grey and Antiques 90% ringspun cotton, 10% polyester - Heathers 35% ringspun cotton, 65% polyester)

Women's t-shirts: Gildan Softstyle Ladies Fitted Ringspun

144gsm (white) 153gsm (colours), pre-shrunk

100% ringspun cotton (Sports Grey and Antiques 90% ringspun cotton, 10% polyester - Heathers 35% ringspun cotton, 65% polyester)

COMING SOON Unisex t-shirts: Stanley/Stella Creator Organic Ringspun Combed Cotton

180gsm, unisex style, medium fit

100% organic ringspun combed cotton

Unisex sweatshirts: AWDis

280gsm, drop shoulder style

80% ringspun cotton, 20% polyester (Heather Grey 75% ringspun cotton, 25% polyester - Charcoal 52% ringspun cotton, 48% polyester). 

What is Direct to Garment printing?

Our t-shirts are printed using the Direct to Garment (DTG) method. This is the process of printing colour images on garments using ink jet printer technology.

Colour

Colour representation is only as accurate as the web design process allows.

Pricing

Men's t-shirts are priced at £15.99 for white and £17.49 for colours. Those with a design on both the front and the back are £19.99 and £22.99 respectively. Women's fitted t-shirts are £19.99 in white and £22.99 for colours. Front and back printing is £24.99 in white and £27.99 for colours. Sweatshirts are £28.99. The price shown on individual product pages is the cost of the first item shown which may not match the selected item. The shopping cart reflects prices as per the above.

Sizing

Always ensure that you order the correct size as garments cannot be exchanged due to incorrect sizing. Small, medium, large, etc. are approximate descriptions and will not necessarily conform to your own view of their meanings. To ensure that you order a t-shirt of the correct size, measure yourself around the chest/bust and then review the detailed sizing information below. Alternatively, take a comfortable t-shirt from your wardrobe and measure it from armpit to armpit. Double the total and then review the detailed sizing information below. Order the next size up if you require a looser fit.

There may be some minor shrinkage after washing, especially if the temperature used is too high. Please take this into consideration when selecting your preferred size and order the next size up if necessary.

Men's T-Shirts:

Women's T-Shirts:

Unisex T-Shirts:

Unisex Sweatshirts:

Care

DTG printed garments require extra care when it comes to washing and ironing. To preserve the print, wash your t-shirt or sweatshirt inside out on a cold wash and let it dry naturally. Iron the garment on the lowest level with it inside out. 

The care instructions noted on t-shirts and sweatshirts may differ from those noted above as they do not take account of any printing after manufacture. The care instructions above should therefore be used to preserve the print and minimise shrinkage.

Delivery

CHRISTMAS 2024 LAST ORDER DATES:

UK Courier - 14 December

UK Royal Mail 24 - 14 December

UK Royal Mail 48 - 13 December

USA & Canada - 5 December

Europe - 3 December

Elsewhere - 1 December

We will endeavour to dispatch your order within 48 hours of receiving it but during busy periods, or when a particular size or colour is out of stock, it may take up to a week. Please allow for two additional weeks over the Christmas and New Year holidays. Once we have shipped your order, delivery can be expected as per the estimates noted below. Please note that these are estimates only. All orders are tracked and if non-delivery is confirmed by the courier after 30 days from receipt, a replacement will be sent at no additional cost to you.

Royal Mail Tracked Delivery

This is a tracked of delivery service.

Delivery Estimates:

• UK - 1 to 3 days (Royal Mail 24)

• UK - 2 to 5 days (Royal Mail 48)
• EU - 6 to 21 days

• Everywhere else (not USA) - 6 to 21 days

(UK includes Isle of Man and Channel Islands.)

USPS Tracked Delivery

This USA only shipping method is tracked throughout its journey and proof of delivery is obtained when delivered.

Delivery Estimates:

• USA - 3 to 5 days

DPD Courier Delivery

This shipping method is tracked throughout its journey and proof of delivery is obtained when delivered.

Delivery estimates:

• UK - Next day

• Everywhere else - 3 to 7 days

Shipping costs are based on the weight and size of your parcel, the shipping method and the destination it's being shipped to. 

For the purposes of calculating delivery charges, t-shirts have a unit quantity of one, as do tote bags and aprons. Sweatshirts have a unit quantity of two. An order, for example, of one t-shirt, a sweatshirt, and a tote bag, will equal four units (1+2+1).

Shipping costs are in pounds sterling (GBP) and are: 

	UK: Royal Mail 24/48 Elsewhere: Royal Mail Tracked					USPS Tracked	DPD Courier
QTY	UK	Europe*	Canada	Australia	Elsewhere	USA	UK	Europe*	Elsewhere
1	3.45 2.80	6.50	8.60	10.35	15.60	7.75
2	5.00 4.00	9.50	12.25	17.50	20.90	16.90
3	5.00 4.00	9.50	12.25	19.85	20.90	16.90
4	5.00 4.00	13.40	13.70	24.60	24.60	19.75
5	5.00 4.00	13.40	13.70	24.60	24.60	24.25
6	5.00 4.00	13.40	13.70	24.60	24.60	24.75
7+							13.00	24.90	38.80

* Europe includes the countries of the former Soviet Union, Turkey, Cyprus, and Greenland.

All orders will be dispatched from the United Kingdom. You will be responsible for any customs duties and/or taxes that may be payable on your order. This includes the countries of the European Union.

Returns

Our returns and exchanges policy is valid for 14 days. If 14 days have passed since your purchase we will be unable to offer you either a refund or an exchange. Each t-shirt or other product is printed to order, so unless there is a fault with the item we do not accept exchanges or refunds. To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your credit card (or other method of payment) within seven days.

Exchanges (if applicable)
We only replace items if they are either defective or damaged. If you need to exchange it for the same item, send us an email (admin@frankpaulson.com) and we'll respond with our postal address.

Shipping
You will be responsible for paying your own shipping costs if returning your item.